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Consumer Information

Consumer Information Disclosures

Temple University is required by federal law to make certain information available to enrolled students, prospective students, and their parents about its operations. Such information pertains to: (1) general institutional operation, (2) financial aid, (3) general completion and graduation rates, (4) annual security report, (5) completion and graduation rates for student athletes, and (6) athletic program participation rates and financial support.

To meet this requirement, information for Temple University is provided below. Web site addresses are specified for all information items, as well as telephone numbers and e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.

Temple University can provide a paper copy of any of the information items displayed on the listed web sites upon request.

Academic Programs

Degree Programs
Office of the University Registrar
Phone: 215-204-1131
Contact: registrar.temple.edu/contact-us
Programs:  http://bulletin.temple.edu/academic-programs/
Website: registrar.temple.edu

Accreditation

Office of the Provost
Phone: 215-204-4775
Email: 
Website: NCES Accreditation - Temple University

Annual Security Report

Campus Safety Services
Emergency Phone: 215-204-1234
Website: http://www.temple.edu/safety/
Annual Disclosure in Security Report, https://safety.temple.edu/reports-logs/annual-security-report 
Annual Security and Fire Safety Report: https://safety.temple.edu/reports-logs/annual-security-report 
Crime Statistics Report, https://safety.temple.edu/reports-logs/annual-security-report
Emergency Response and Evacuation Procedures: https://safety.temple.edu/emergency-preparedness/get-educated/emergency-procedures
Missing Person Policy: http://policies.temple.edu/PDF/103.pdf 

Application Forms

Graduate Program Applications
Graduate School
Phone: 215-204-1380
Website: https://grad.temple.edu/

Undergraduate Program Applications
Undergraduate Admissions
Phone: 215-204-7200
Website: http://www.temple.edu/admissions/undergraduate  

Applying for Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/apply

Athletic Program Student Participation Rates and Financial Support Data

Department of Intercollegiate Athletics
Phone: 215-204- 5668
Annual Report: https://owlsports.com/documents/2022/8/3/Annual-Report_202122-v1-sm.pdf
Website: http://owlsports.com

The Department of Intercollegiate Athletics does several reports on this data. For a copy of the report sent to the NCAA please contact the Department of Intercollegiate Athletics Compliance Office. 

For a copy of the report sent to The Equity in Athletics Data Analysis (EADA) please visit Website: https://ope.ed.gov/athletics/#/

College Navigator

Website:  https://nces.ed.gov/collegenavigator/?id=216339

Complaint Resolution

We want you to have the best educational experience possible in your time as a student with Temple University. In most instances situations can be resolved by reviewing the processes for certain actions:

For the Temple University Ethics and Compliance Helpline Process, see https://www.temple.edu/about/ethics-compliance/helpline

For the Temple University Academic Grievance Process, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school.

For the Temple University Tuition and Fees Refund Process, see: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

For the Temple University Rights and Responsibilities, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/  

If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Temple University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of Temple University operations will receive prompt attention when filed directly with Temple University authorities.

If an issue cannot be resolved internally, you may file a complaint withthe Department of Education office in Pennsylvania, https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx

If you live outside of Pennsylvania, you can file a complaint in the state where you reside by using this state contact information: https://www2.ed.gov/about/contacts/state/index.html

Compliance and Student-Athlete Affairs

Office of Compliance and Student Services
Phone: 215-204-5668
Website: https://owlsports.com/sports/compliance

Confidentiality of Student Records and Health Records

Dean of Students
Phone: 215-204-6556
Email: 
Website: https://deanofstudents.temple.edu/ferpa-family-educational-rights-and-privacy-act

Temple University Student Health Services
Phone: 215-204-7500
Email: 
Website: https://studenthealth.temple.edu/services/medical-records

Contact Information for Assistance in Obtaining Institutional or Financial Aid Information

Student Financial Services 
Phone: 215-204-2244
Email:  
Website:  https://sfs.temple.edu/about/appointments

Copyright Infringement Policies and Sanctions

Information Technology Services
(Including Computer Use and File Sharing)
Phone: 215-204-7088
Website:https://its.temple.edu/reporting-copyright-infringement

Cost of Attendance

Student Financial Services
Phone: 215-204-2244
Email: 
Website: https://sfs.temple.edu/eligibility/your-financial-aid-offer/cost-attendance

Credits Earned through Study Abroad

Education Abroad and Overseas Campuses
Phone: 215-204-0720
Email: 
Website: https://studyabroad.temple.edu/

Determination of Financial Need

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/eligibility/your-financial-aid-offer/financial-need

Disbursement of Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/policies/disbursement

Distance Education Disclosures

Office of Digital Education 
Phone: 215-204-7701
Email: 
Website: http://online.temple.edu/

Drug & Alcohol Abuse Prevention Programs

Student Affairs: Tuttleman Counseling Services
Campus Alcohol and Substance Awareness (CASA)
Phone: 215-204-7276
Website: https://counseling.temple.edu/campus-alcohol-substance-awareness-casa-unit

Eligibility for Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/steps-financial-aid

Emergency Communication & Timely Warnings

Campus Safety Services
Phone: 215-204-1234
Website https://safety.temple.edu/get-educated/tualerts

Employment: Information on Federal Work Study

Student Financial Services
Phone: 215-204-2244
Email: 
Website: https://sfs.temple.edu/financial-aid-types/federal-work-study

Enrollment Statistics (Student Body Diversity)

Institutional Research and Assessment
Website: http://www.temple.edu/ira/data-analysis-and-reporting/institutional-reporting.html

Entrance Counseling for Student Loan Borrowers:

US Department of Education
Website: https://studentaid.gov/entrance-counseling/

Exit Counseling for Student Loan Borrowers:

US Department of Education
Website: https://studentaid.gov/exit-counseling/

Facilities Management

Phone: 215-204-7920
Website: https://campusoperations.temple.edu/

Facilities and Services for Students with Disabilities

Disability Resources and Services
Phone: 215-204-1280
TTY: 215-204-1786
E-mail: 
Website: http://www.temple.edu/studentaffairs/disability/

Faculty Affairs

Office of the Provost
Phone: 215-204-3745
Email: 
Website: https://faculty.temple.edu/

Family Educational Rights & Privacy Act (FERPA)

Dean of Students
Website: https://deanofstudents.temple.edu/ferpa-family-educational-rights-and-privacy-act

Financial Aid Programs

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/financial-aid-types

Gainful Employment & Graduate Certificate Programs

Boyer Collegeof Music and Dance, http://www.temple.edu/boyer/admissions/professional-studies-cert/index.asp

Kornberg School of Dentistry:
Graduate Endodontics,Graduate Periodontology and Oral Implantology Program: https://dentistry.temple.edu/academics-and-admissions/graduate-and-postd...

Graduation Rates

General Graduation Rates Information:
2021-2022 Temple University Factbook

Graduation Rates for Students Receiving Athletically-Related Aid:
NCAA Graduation Rates Database

Institutional and Program Accreditation, Approval, or Licensure

Academic Affairs, Assessment and Institutional Research
Website: http://www.temple.edu/provost/aaair/accreditation/index.html

Loans

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/financial-aid-types/educational-loans

Misrepresentation of Information

Temple University doesn't in any way gather or publish misleading information for students/parents. The information provided by Temple University is gathered and shared with students/parents in an conscious effort to do everything possible to remain transparent.

Missing Student Policy

Policy:  https://secretary.temple.edu/sites/secretary/files/policies/03.50.01.pdf

National Student Loan Data System (NSLDS)

All federal loans (Stafford, PLUS and Perkins) students received are reported on the National Student Loan Data System. The information is accessible to guaranty agencies, lenders and authorized users at schools. Students can access their information using their FSA ID at the StudentAid website.

Website: https://studentaid.gov/h/manage-loans

Net Price Calculator

For information on tuition rates: https://sfs.temple.edu/tuition-and-billing

For the Net Price Calculator: sfs.temple.edu/sites/sfs/files/NetPrice.html

Notice of Availiblity of Institutional and Financial Aid Information

Student Financial Services
Phone: 215-204-2244
Email: 
Website: https://sfs.temple.edu/

Pennsylvania State Student Compliant Process

https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Stu...

For additional information, please contact:

Division of Higher Education, Access, and Equity
Pennsylvania Department of Education - Postsecondary and Adult Education
333 Market Street, 12th Floor | Harrisburg, PA 17126-0333
Phone: 717.783.8228 | Fax: 717.722.3622

Policies Governing the Handling of Student Records

Student Affairs
Phone: 215-204-6556
Email: 
Website: http://www.temple.edu/studentaffairs/
Specific Policy: https://secretary.temple.edu/sites/secretary/files/policies/03.20.11.pdf

Public Information

https://www.temple.edu/about/public-information

Student Records

Office of the University Registrar
Phone: 215-204-1131
Email: 
Website: https://registrar.temple.edu/student-record-services

Student Financial Aid Information

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu

Privacy of Student Records - Family Educational Rights and Privacy Act (FERPA)

https://secretary.temple.edu/sites/secretary/files/policies/03.20.11.pdf

Private Alternative Loans:

Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: https://sfs.temple.edufinancial-aid-types/private-student-loans

Public Service Loan Forgiveness

US Department of Education
Website: https://studentaid.gov/pslf/

Refund Policies

Bursar Office
Phone: 215-204-7269
Email: 
Website: http://bursar.temple.edu/
Refunds: http://bursar.temple.edu/payments/refunds
Tuition and Fees Policy: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

Withdrawals & Return of Federal Financial Aid (R2T4)

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/policies/withdrawal-policy

Rights and Responsibilities

Website: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

Satisfactory Academic Progress Standards

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/policies/satisfactory-academic-progress-sap

State Grants

https://sfs.temple.edu/financial-aid-types/grants/non-pennsylvania-state-grants

Pennsylvania Higher Education Assistance Agency (PHEAA):  http://www.pheaa.org/

Student Body Diversity

https://www.temple.edu/about/public-information

Student Life

Phone: 215-204-6556
Email: 
Website: http://www.temple.edu/studentaffairs/

Teacher Preparation Program Report

Website: https://title2.ed.gov/Public/Report/StateHome.aspx

Temple University Homepage

Website: www.temple.edu

Textbook Information

University Bookstore

Phone: 215-204-5578 (Main Campus)

Website: http://temple.bncollege.com

Transfer of Credit Policies and Articulation Agreements

Office of Undergraduate Admissions - Transfer Students
Phone: 215-204-7200
Website: https://admissions.temple.edu/apply/transfer-students

Tuition & Student Account Statements

Bursar's Office
Phone: 215-204-7269
Website: https://bursar.temple.edu/
Tuition Calculator: https://bursar.temple.edu/tuition-and-fees/tuition-rates
TUpay: https://bursar.temple.edu/billing/online-billing
Past Due Balances: https://bursar.temple.edu/billing/past-due-accounts
Student account printable statement: https://bursar.temple.edu/student-account/printable-student-account-statement

NOTE: Estimated tuition and fees are updated annually each summer. Some or all instruction for all or part of the academic year may be delivered remotely. Tuition, the University Services Fee and certain other fees are set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the academic year.

University Nondiscrimination Policy

Office of Equal Opportunity Compliance  
Phone: 215-204-8890
Website: https://www.temple.edu/eoc/
Policy on Preventing and Addressing Discrimination and Harassment: https://secretary.temple.edu/sites/secretary/files/policies/04.81.11.pdf

Vaccination Requirements

Student Health Services
Phone: 215-204-7500
Website: http://www.temple.edu/studenthealth/immunizations.html

Voter Registration Information

Pennsylvania State voter information

https://www.votespa.com/Pages/default.aspx

Non-PA state voter information

For information on how to register in the state where your permanent residence is, please visit your state's secretary of state website.

Withdrawal from the University

Office of the Provost
Phone: 215-204-4775
Email: 
Withdrawal from a course: http://policies.temple.edu/PDF/337.pdf 
Financial Aid impact of withdrawaling from the University: sfs.temple.edu/policies/withdrawal-policy
For additional information on canceling future registrations/enrollment, contact the Academic Advising office for your school/college, http://bulletin.temple.edu/.